Client-Facing Administrative Specialist

United Insurance; Portland, Northern (ME, KY); Hybrid; USD 35,000 - 45,000; Full time

Job summary

United Insurance seeks a friendly Receptionist/Administrative Support to enhance client service and assist Account Managers with daily tasks. You will greet visitors, answer calls, and manage billing and basic accounting entries in QuickBooks.

Strong MS Office skills and organizational abilities are essential in a collaborative, professional office environment. The role emphasizes customer relations, accuracy, and timely communication, with compensation in the $35,000–$45,000 range and a

Qualifications

• High school diploma or equivalent.
• Ability to multitask.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Excellent oral and written communication and organizational skills.
• Excellent customer relationship skills.
• Positive, friendly, and professional attitude.

Responsibilities

• Greet clients and visitors.
• Screen and answer incoming calls and forward as appropriate.
• Process payments and resolve billing issues with Account Manager.
• Enter deposits in QuickBooks and reconcile monthly bank statements.
• Update client database management system.
• Order supplies and maintain the supply area.
• Print invoices and file documents.
• Support Account Managers and team with administrative tasks.
• Handle mail, faxes, and document routing.
• Troubleshoot copier issues with service provider.
• Perform other duties as assigned.

Skills

Multitasking

Self-motivation

Communication skills

Organizational skills

Customer service

Positive attitude

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

United Insurance seeks a friendly Receptionist/Administrative Support to enhance client service and assist Account Managers with daily tasks. You will greet visitors, answer calls, and manage billing and basic accounting entries in QuickBooks.

Strong MS Office skills and organizational abilities are essential in a collaborative, professional office environment. The role emphasizes customer relations, accuracy, and timely communication, with compensation in the $35,000–$45,000 range and a