Client-Facing Admin Secretary | Growth & Benefits

Royal Hawaiian Movers: A DeWitt Company; Honolulu (HI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k)

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts (Medical &/

Dependent Care)

Growth and advancement opportunities

Job summary

Royal Hawaiian Movers is seeking a friendly, organized Receptionist / Administrative Secretary to support our Household Goods and Military Moves operations. This role serves as the first point of contact for customers, visitors, drivers, and vendors while providing administrative, data entry, and office support.

This Honolulu-based position offers $18.00–$20.00 per hour, requires a High School Diploma and at least 1 year of related experience, and requires strong Microsoft Office skills,

Qualifications

• High School Diploma or equivalent.
• Minimum of 1 year of experience in data entry, receptionist, administrative support, or customer service.
• Experience in transportation, logistics, moving, or office administration is preferred.

Responsibilities

• Greet and assist customers, visitors, drivers, and vendors in a professional and welcoming manner.
• Answer, screen, and direct incoming phone calls using proper phone etiquette.
• Provide exceptional customer service and follow through on commitments.
• Assist customers with the movement of personal household goods into and out of Hawaii.
• Maintain daily email correspondence with customers, agents, and service providers.
• Respond promptly to customer inquiries and logistics-related questions.
• Follow up with customers regarding important move dates.
• Organize and maintain inbound and outbound customer files.
• Perform filing, scanning, copying, and document management tasks.
• Upload, sort, and organize documents within electronic databases.
• Order and maintain office supplies and monitor inventory levels.
• Assist management and operations staff with administrative projects and other duties as assigned.
• Enter, update, and maintain information in the company's central database.
• Ensure database accuracy, integrity, and confidentiality.
• Type and process data quickly and accurately in a high-volume environment.
• Work closely with the Operations team to coordinate moving services and communicate with customers on daily schedules.
• Perform stenciling duties and assist with shipment identification and move-related paperwork.

Skills

Customer service

Phone etiquette

Data entry

Attention to detail

Organizational skills

MS Office

Teamwork

Punctuality

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Royal Hawaiian Movers is seeking a friendly, organized Receptionist / Administrative Secretary to support our Household Goods and Military Moves operations. This role serves as the first point of contact for customers, visitors, drivers, and vendors while providing administrative, data entry, and office support.

This Honolulu-based position offers $18.00–$20.00 per hour, requires a High School Diploma and at least 1 year of related experience, and requires strong Microsoft Office skills,