Client Experience Coordinator

The Systemcenter, Inc.; Colorado; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k)

401(k) Match

Employee assistance program

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

The Systemcenter, Inc. is seeking a Client Experience Coordinator to be the first point of contact for customers, visitors, vendors, and team members. You will help maintain a professional, welcoming, and organized office and showroom.

Responsibilities include greeting guests, handling calls and inquiries, coordinating meetings and events, managing the sample library, and supporting administrative tasks in a fast-paced environment. Prior experience in hospitality or reception is a plus.

Qualifications

• Excellent customer service and communication skills.
• Highly organized with attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional, friendly, welcoming demeanor.
• Experience in front desk, administrative or hospitality roles preferred.

Responsibilities

• Open and close the office and showroom each business day.
• Greet and assist customers, vendors, visitors, and team members.
• Answer and direct incoming phone calls and general communications.
• Assist walk-in customers with questions, orders, and documentation.
• Maintain a professional, organized office and showroom.
• Manage organization and inventory of the sample library.
• Monitor and maintain office, showroom, supplies.
• Receive, sort, and distribute mail and deliveries.
• Coordinate meeting rooms, catering, and hospitality needs.
• Support meetings, trainings, events, and employee/customer events.
• Cross-train team members for front desk coverage.

Skills

Organizational skills

Customer service

Multitasking

Communication skills

Professionalism

Independence

Tools

Microsoft Office

Job description

DISCLAIMER: PLEASE DO NOT APPLY IF NOT LIVING on Oahu. We are not considering paying for relocation expenses for applicants currently residing outside of Oahu.

Job Overview

The Systemcenter is looking for a Client Experience Coordinator to serve as the first point of contact for our customers, visitors, vendors, and team members while helping maintain a professional, welcoming, and organized office and showroom.

This position combines customer service, front desk coordination, showroom management, and administrative support. The ideal candidate is highly organized, friendly, professional, technologically proficient, and comfortable managing multiple priorities in a fast-paced environment.

Responsibilities

• Open and close the office and showroom each business day.
• Greet and assist customers, vendors, visitors, and team members.
• Answer and direct incoming phone calls and general communications.
• Assist walk-in customers with general product questions, orders, and basic documentation.
• Maintain a professional, organized, and customer-ready office and showroom.
• Manage the organization and inventory of the company sample library.
• Monitor and maintain office, showroom, hospitality, and general supplies.
• Receive, sort, and distribute mail, packages, samples, and deliveries.
• Coordinate meeting rooms, catering, refreshments, and hospitality needs.
• Support company meetings, trainings, employee events, and customer events.
• Coordinate routine cleaning, facility, and office service needs.
• Assist with documents, correspondence, spreadsheets, scheduling, records, and special projects.
• Maintain and document procedures for recurring front desk and administrative responsibilities.
• Cross-train designated team members to provide front desk and phone coverage when needed.

We’re Looking for Someone With:

• Exceptional organizational skills and attention to detail.
• A professional, friendly, and welcoming demeanor.
• Excellent customer service and communication skills.
• Strong Microsoft Office and general computer skills.
• Ability to prioritize, multitask, and adjust as business needs change.
• Ability to work independently, take initiative, and follow through.
• Strong judgment, discretion, and professionalism.
• Dependability and punctuality.
• Previous customer service, receptionist, administrative, hospitality, retail, or sales support experience preferred.
• Experience supporting management or executives is a plus.
• Commercial furniture, interior design, architecture, construction, or related industry experience is a plus.

Job Type:

Full-time

Pay:

$20.00 – $24.00 per hour

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location:

Schedule:

• 8-hour shift

The Systemcenter is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.