Client-Facing Admin & Scheduling Specialist

Lee Hecht Harrison Nederland B.V.; Leland (NC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Short-term disability

Additional voluntary benefits

EAP program

Commuter benefits

401K plan

Job summary

Lee Hecht Harrison Nederland B.V. is seeking a detail-oriented Administrative Assistant to join our team. The role involves direct interaction with customers, managing schedules, processing transactions, and ensuring seamless communication across teams.

The position requires experience in customer service, scheduling, and proficiency with SAGE, Smart Sheets, Google Meets, and related systems. The role supports remote training sessions and coordination across branches.

Qualifications

• Proven experience in customer service, scheduling, or a similar role.

Responsibilities

• Serve as the primary point of contact for customer relations, ensuring a positive customer experience.
• Create and process purchase orders in SAGE and coordinate with Accounts Payable for timely payments.
• Utilize Smart Sheets and Google Meets to manage tasks and facilitate communication.
• Participate in remote training sessions via Microsoft Teams with other Branches.
• Operate Service Trade to manage scheduling systems, assigning technicians based on skills and territory.
• Communicate with customers to confirm, schedule, and reschedule appointments.
• Process and manage credit card transactions for customer sales.
• Handle subcontractor invoices, ensuring accurate processing and payment.

Skills

Customer service

Scheduling

Organization

Verbal and written communication

Team collaboration

Tools

SAGE

Smart Sheets

Google Meets

Service Trade

Job description

Lee Hecht Harrison Nederland B.V. is seeking a detail-oriented Administrative Assistant to join our team. The role involves direct interaction with customers, managing schedules, processing transactions, and ensuring seamless communication across teams.

The position requires experience in customer service, scheduling, and proficiency with SAGE, Smart Sheets, Google Meets, and related systems. The role supports remote training sessions and coordination across branches.