Client Experience Team Leader

LVMH; Las Vegas (NV); On-site; USD 65,000 - 95,000; Full time

Job summary

The Team Manager at Tiffany & Co. Las Vegas will support the Director in leading and developing the sales, operations and security team to meet commercial targets and elevate the store experience.

You will mentor, coach, and act as a Guest Experience Manager, ensuring unsurpassed client service, building relationships with clients, and driving KPIs across product pillars. The role requires at least 3 years in luxury retail store management, a proven sales track record, and strong leadership with

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience or relevant customer related experience (e.g., hospitality).
• Proven track record in sales generation, managing the achievement of commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.

Responsibilities

• Coach, guide and support the sales and/or operations to meet/exceed targets and elevate the client experience.
• Lead with service excellence and collaborate with the Store Director.
• Drive client development activities and cultivate new and existing clients.

Skills

People management

Sales leadership

Customer service

Tools

Microsoft Office

POS systems

Job description

The Team Manager at Tiffany & Co. Las Vegas will support the Director in leading and developing the sales, operations and security team to meet commercial targets and elevate the store experience.

You will mentor, coach, and act as a Guest Experience Manager, ensuring unsurpassed client service, building relationships with clients, and driving KPIs across product pillars. The role requires at least 3 years in luxury retail store management, a proven sales track record, and strong leadership with