Client Experience Specialist — Veterinary Clinic

CityVet; Cedar Park (TX); Vor Ort; USD 32.000 - 45.000; Vollzeit

Benefits dieser Stelle

Health insurance

Life insurance

Disability insurance

Paid time off

401(k) plan

Vision insurance

Dental insurance

HSA options

Generous pet-care discounts

Uniform allowance

Growth opportunities

Zusammenfassung

CityVet Leander is opening a brand-new veterinary clinic in November 2026, and we’re seeking a Client Service Specialist to help build a positive culture, establish workflows, and create an exceptional client experience from day one.

The role involves front-desk duties, appointment coordination, and delivering outstanding customer service to clients and their pets in a fast-paced clinic environment.

Qualifikationen

• Computer proficiency required.
• A high school diploma or GED is required.
• Applicant must be at least 18 years old at the time of hire.

Aufgaben

• Manage appointment check-ins, book new appointments, and coordinate discharge information for grooming, clinic, walk-ins, technician appointments, boarding and retail appointments.
• Communicate and prioritize scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs for an efficient schedule.
• Greet and welcome clients entering the clinic, check patients in, communicate delays, and assist clients during their wait.

Kenntnisse

Computer proficiency

Customer service mindset

Ausbildung

High school diploma or GED

Jobbeschreibung

CityVet Leander is opening a brand-new veterinary clinic in November 2026, and we’re seeking a Client Service Specialist to help build a positive culture, establish workflows, and create an exceptional client experience from day one.

The role involves front-desk duties, appointment coordination, and delivering outstanding customer service to clients and their pets in a fast-paced clinic environment.