Client Experience Specialist - New Vet Clinic

CityVet; Round Rock (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Paid time off

401k program

Vision and dental

HSA options

Pet-care discounts

Uniform allowance

Growth opportunities

Job summary

CityVet Leander is opening a brand-new veterinary clinic in November 2026, and we are hiring a Client Service Specialist to join from the start. This role focuses on creating a positive client experience, managing scheduling, and supporting the team as we grow together.

Join us to help build a welcoming clinic culture with efficient workflows, strong client communication, and seamless front-douse operations for grooming, clinic, and retail services.

Qualifications

• Essential qualifications include computer proficiency.
• High school diploma or GED required.
• At least 18 years of age at time of hire.

Responsibilities

• Manage appointment check-ins, book new appointments, and coordinate discharge information.
• Prioritize scheduled appointments and educate clients for vaccine, wellness, parasite, and retail needs.
• Greet clients, check in patients, manage delays, and assist staff on arrival.

Skills

Computer proficiency

Education

High school diploma or GED

Job description

CityVet Leander is opening a brand-new veterinary clinic in November 2026, and we are hiring a Client Service Specialist to join from the start. This role focuses on creating a positive client experience, managing scheduling, and supporting the team as we grow together.

Join us to help build a welcoming clinic culture with efficient workflows, strong client communication, and seamless front-douse operations for grooming, clinic, and retail services.