Veterinary Client Experience Specialist

CityVet; Georgetown (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Pet-care Discounts

Uniform Allowance

Growth Opportunities

Health insurance

Paid time off

401k with employer match

Vision and dental insurance

HSA options

Job summary

CityVet Leander is opening a brand-new veterinary clinic in November 2026, and we are seeking a Client Service Specialist to join our team from day one. You will help create an exceptional client experience, establish streamlined workflows, and contribute to a positive, collaborative clinic culture as we grow together.

This full-time role emphasizes front-d desk efficiency, client communication, and teamwork to support our vet-led, patient-centered care model.

Qualifications

• Essential qualifications: Computer proficiency; High school diploma or GED; Minimum age 18 at hire.

Responsibilities

• Manage appointment check-ins and bookings, coordinating with team on discharge information for grooming, clinic, and boarding.
• Prioritize scheduled appointments and client education to ensure efficient daily workflow.
• Greet and welcome clients, handle delays, and assist clients during their visit.

Skills

Computer proficiency

Education

High school diploma or GED

Job description

CityVet Leander is opening a brand-new veterinary clinic in November 2026, and we are seeking a Client Service Specialist to join our team from day one. You will help create an exceptional client experience, establish streamlined workflows, and contribute to a positive, collaborative clinic culture as we grow together.

This full-time role emphasizes front-d desk efficiency, client communication, and teamwork to support our vet-led, patient-centered care model.