Client Experience Specialist – Printing & Fulfillment

Exalt Printing Solutions, LLC; Carrollton (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Paid time off

Vision insurance

On-the-job training

Job summary

Exalt Printing Solutions, LLC is hiring a Customer Service Representative to be the first point of contact for clients. The role supports online, design, and phone orders and preps orders for our production facility.

The ideal candidate will engage clients on new orders, ensure accurate order presentation for production, and resolve customer concerns while coordinating with various departments for special requests. This is a full-time, in-office position located in Carrollton, TX.

Qualifications

• Clear written and verbal communication skills.
• Strong organizational and time-management abilities.
• Proactive mindset with drive for continuous improvement and knowledge expansion.
• Ability to work independently with minimal guidance.

Responsibilities

• Engage clients on new order requests.
• Ensure orders are prepared correctly for production teams.
• Understand and help resolve customer concerns.
• Coordinate with multiple departments on special order requests.

Skills

Clear communication

Time management

Self-motivation

Independence

Job description

Exalt Printing Solutions, LLC is hiring a Customer Service Representative to be the first point of contact for clients. The role supports online, design, and phone orders and preps orders for our production facility.

The ideal candidate will engage clients on new orders, ensure accurate order presentation for production, and resolve customer concerns while coordinating with various departments for special requests. This is a full-time, in-office position located in Carrollton, TX.