Client Experience Specialist – Premium Retail

tcbrands; Corte Madera (CA); On-site; USD 25,000 - 26,000; Part time

Job summary

TravisMathew in Corte Madera, CA is seeking a Client Associate to enhance in-store sales and service excellence. You will engage with customers, promote the brand, and help drive sales goals while delivering outstanding service.

The role requires at least 1 year in client services, strong communication, and ability to work evenings, weekends and holidays. Hourly compensation ranges from $18.20 to $19.10, with opportunities to grow within a premium lifestyle brand.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Strong interpersonal and communication skills.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space
• undefined

Skills

Communication skills

Customer service

Sales ability

Education

1+ years in client services

Tools

POS systems

Microsoft Applications

Job description

TravisMathew in Corte Madera, CA is seeking a Client Associate to enhance in-store sales and service excellence. You will engage with customers, promote the brand, and help drive sales goals while delivering outstanding service.

The role requires at least 1 year in client services, strong communication, and ability to work evenings, weekends and holidays. Hourly compensation ranges from $18.20 to $19.10, with opportunities to grow within a premium lifestyle brand.