Client Experience Specialist — Precious Metals (On-Site)

AMERICAS GOLD COMPANY LLC; Town of Florida (NY); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

401(k) plan with 4% company match

Healthcare benefits after 90 days of

Job summary

America’s Gold Company LLC is seeking a Client Service Specialist to join a fast-paced, high-performance team in the Palm Beach Gardens area. This full-time, on-site role focuses on onboarding clients, processing Gold & Silver IRAs, ensuring compliance, coordinating shipping, and supporting CRM and sales efforts.

The position offers a competitive pay starting at $1,000 per week, with opportunities for growth and advancement within a seriously driven company. In-person work location is emphasized.

Qualifications

• Strong technology and computer skills.
• Ability to multitask in a fast-paced environment.
• High attention to detail.
• Strong communication skills.
• Professional phone and email etiquette.
• Ability to stay organized under pressure.
• Positive attitude and strong work ethic.
• Reliable transportation.
• CRM experience (Salesforce & Five9 preferred).

Responsibilities

• Support client onboarding & customer experience.
• Process Gold & Silver IRA transactions.
• Handle compliance workflows & documentation.
• Coordinate shipping & tracking.
• Perform client confirmations & follow-up.
• Manage CRM & keep operations organized.
• Monitor online reviews & reputation.
• Assist executive and sales teams.
• Facilitate inter-department workflows.

Skills

Tech-savvy

multitasking

Tools

Salesforce

Five9

Job description

America’s Gold Company LLC is seeking a Client Service Specialist to join a fast-paced, high-performance team in the Palm Beach Gardens area. This full-time, on-site role focuses on onboarding clients, processing Gold & Silver IRAs, ensuring compliance, coordinating shipping, and supporting CRM and sales efforts.

The position offers a competitive pay starting at $1,000 per week, with opportunities for growth and advancement within a seriously driven company. In-person work location is emphasized.