Client Service Specialist

AMERICAS GOLD COMPANY LLC; Town of Florida (NY); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

401(k) plan with 4% company match

Healthcare benefits after 90 days of

Job summary

America’s Gold Company LLC is seeking a Client Service Specialist to join a fast-paced, high-performance team in the Palm Beach Gardens area. This full-time, on-site role focuses on onboarding clients, processing Gold & Silver IRAs, ensuring compliance, coordinating shipping, and supporting CRM and sales efforts.

The position offers a competitive pay starting at $1,000 per week, with opportunities for growth and advancement within a seriously driven company. In-person work location is emphasized.

Qualifications

• Strong technology and computer skills.
• Ability to multitask in a fast-paced environment.
• High attention to detail.
• Strong communication skills.
• Professional phone and email etiquette.
• Ability to stay organized under pressure.
• Positive attitude and strong work ethic.
• Reliable transportation.
• CRM experience (Salesforce & Five9 preferred).

Responsibilities

• Support client onboarding & customer experience.
• Process Gold & Silver IRA transactions.
• Handle compliance workflows & documentation.
• Coordinate shipping & tracking.
• Perform client confirmations & follow-up.
• Manage CRM & keep operations organized.
• Monitor online reviews & reputation.
• Assist executive and sales teams.
• Facilitate inter-department workflows.

Skills

Tech-savvy

multitasking

Tools

Salesforce

Five9

Job description

Job Description

Client Service Specialist America’s Gold Company

Full-Time | On-Site | Palm Beach Gardens Area Pay: Starting at $1,000 Per Week (Based on Experience & Skillset)

About Us

America’s Gold Company is a rapidly growing precious metals firm specializing in physical gold, silver, and Gold & Silver IRAs. We work with clients across the country who are looking to protect and preserve their retirement savings through real physical assets.

We are NOT looking for a basic administrative assistant.

We are looking for a sharp, organized, tech-savvy operator who can thrive in a fast-paced, high-performance environment and become an important part of a growing company.

This role is ideal for someone competitive, driven, detail-oriented, and hungry to grow professionally and financially alongside a serious business.

This Role May Be Perfect For You If You:

• Learn technology quickly
• Like staying busy
• Take pride in being organized
• Communicate well under pressure
• Enjoy solving problems
• Work with urgency
• Want opportunity and advancement
• Hate stagnant corporate environments

What You’ll Be Doing

You will play a direct role in supporting:

• Client onboarding & customer experience
• Gold & Silver IRA processing
• Compliance workflows & documentation
• Shipping coordination & tracking
• Client confirmations & follow-up
• CRM management & operational organization
• Online review & reputation management
• Executive and sales team support
• Internal workflow management between departments

This position is critical to the day-to-day operations of the company. We move fast, operate with high standards, and expect professionalism and accountability from everyone on the team.

What We’re Looking For

REQUIRED:

• Strong technology & computer skills
• Ability to multitask in a fast-paced environment
• High attention to detail
• Strong communication skills
• Professional phone and email etiquette
• Ability to stay organized under pressure
• Positive attitude and strong work ethic
• Reliable transportation

PREFERRED:

• CRM experience (Salesforce & Five9 preferred)
• Operations or administrative experience
• Financial services or retirement industry exposure
• Experience handling client-facing communication

Why This Role Is Different

Most office jobs become repetitive. This one doesn’t.

You’ll gain real exposure to:

• The financial industry
• Retirement services
• Operations management
• Compliance systems
• High-level client service
• Fast-moving business operations

As the company grows, there will be opportunities for increased responsibility, advancement, and long-term growth for the right person.

We are building a serious company with serious standards — and we want people who are excited to grow with it.

Employee Benefits

• 401(k) plan with a 4% company match
• Healthcare benefits after 90 days of employment

Culture Fit

• Competitive
• Coachable
• Proactive
• Organized
• Dependable
• Mentally sharp
• Team-oriented
• Motivated by growth and opportunity

This is a high-performance environment, but also a supportive team environment. Everyone here plays an important role, communicates closely, and works toward the same goals.

Work Location: In person

Company Description

America’s Gold Company is a trusted leader in the precious metals industry, helping clients protect and diversify their savings through gold and silver. We pride ourselves on delivering honest guidance, exceptional customer service, and a streamlined, professional experience from start to finish. Our team operates in a fast-paced, growth-focused environment where motivated individuals have the opportunity to develop valuable skills, build strong client relationships, and thrive in a supportive, high-energy culture. If you’re driven, coachable, and ready to grow with a reputable company, this is the place to build your career