Client Experience Specialist — Growth & M-F In-Office

Kingstowne Lawn; Alexandria (VA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation and PTO

Weekday schedule

Hands-on training

Team-first culture

Career growth opportunities

Long-term stability

Job summary

Kingstowne Lawn & Landscape in Alexandria, VA is hiring a Customer Experience Specialist to welcome homeowners, answer questions, and connect clients with our landscape designers and account managers. This in-person role emphasizes friendly, responsive service in a team-driven office.

You’ll support lawn care, landscape design and installation inquiries, scheduling, and basic client coordination. We offer a Monday–Friday schedule, comprehensive benefits, and opportunities to grow into senior

Qualifications

• Experience in customer service.
• Excellent communication skills.
• Ability to connect clients with designers and account managers.

Responsibilities

• Serve as the first point of contact for clients.
• Answer questions and connect clients with landscape designers and account managers.
• Assist with information on lawn care, landscape design and installation.

Skills

Customer service

Communication

Relationship building

Job description

Kingstowne Lawn & Landscape in Alexandria, VA is hiring a Customer Experience Specialist to welcome homeowners, answer questions, and connect clients with our landscape designers and account managers. This in-person role emphasizes friendly, responsive service in a team-driven office.

You’ll support lawn care, landscape design and installation inquiries, scheduling, and basic client coordination. We offer a Monday–Friday schedule, comprehensive benefits, and opportunities to grow into senior