Client Banking & Solutions Advisor

Bank of America; Brielle (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America in the United States is seeking a customer-focused team member to serve clients in the lobby, educate on self-service options, and process transactions accurately.

The role emphasizes relationship building and delivering an excellent client experience while supporting cash handling and daily center operations. Candidates should be flexible to work weekends and extended hours as needed.

Qualifications

• Self-starter with strong work ethic and results focus.
• Strong relationship-building and client service.
• Ability to learn new technology platforms.
• Comfort with self-service banking and cash handling.
• Willing to work weekends and flexible hours.

Responsibilities

• Engage clients in lobby to educate and assist with self-service banking.
• Process cash transactions accurately and efficiently.
• Develop deep knowledge of clients' financial goals to connect solutions.
• Build relationships and drive client experience.
• Manage center traffic, appointments, and outbound calls.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Sales

Time Management

Education

High School Diploma or GED

Job description

Bank of America in the United States is seeking a customer-focused team member to serve clients in the lobby, educate on self-service options, and process transactions accurately.

The role emphasizes relationship building and delivering an excellent client experience while supporting cash handling and daily center operations. Candidates should be flexible to work weekends and extended hours as needed.