Client Experience Banking Advisor

Bank of America; Barrington (RI); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America is seeking a client services associate to engage lobby clients, educate on self-service options, and accurately process cash transactions. You will build relationships, understand client needs, and connect them to banking solutions to support financial goals.

The role requires strong communication, problem‑solving, and a willingness to work weekends or extended hours at multiple centers within a reasonable distance. In‑person collaboration and adherence to policies are essential.

Qualifications

• Required qualifications describe a motivated self-starter who delivers for clients.
• Collaborates effectively to complete tasks and build relationships.
• Educates clients and identifies banking solutions while following laws and processes.

Responsibilities

• Executes risk culture and supports operational excellence.
• Builds relationships to meet client financial needs.
• Follows processes and guidelines to do what is right for clients and the bank.

Skills

Self-starter

Relationship building

Client focus

Solution identification

Effective communication

Adaptability

Self-service training

Critical thinking

Process adherence

Time management

Weekend availability

Education

Bachelor's degree

Associate’s degree

High school diploma

Job description

Bank of America is seeking a client services associate to engage lobby clients, educate on self-service options, and accurately process cash transactions. You will build relationships, understand client needs, and connect them to banking solutions to support financial goals.

The role requires strong communication, problem‑solving, and a willingness to work weekends or extended hours at multiple centers within a reasonable distance. In‑person collaboration and adherence to policies are essential.