Client Experience Banker

Bank of America; Georgia; On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking a client-focused associate to engage customers in the lobby, educate them on self-service options, and process cash transactions accurately and efficiently.

You will build relationships, follow bank policies and risk controls, and collaborate with specialists in lending, investments and small business to meet clients' financial needs. Weekend and extended hours may be required; this role emphasizes an in-office culture with flexible role-specific arrangements.

Qualifications

• Demonstrates adaptability and a strong work ethic with results focus.
• Effectively communicates and builds relationships with clients.
• Ability to learn new information and technology platforms.
• Experience in financial services is a plus.

Responsibilities

• Executes the bank’s risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and networks by partnering with experts in small business, lending, and investments.
• Manages client flow and cash responsibilities, and drives the client experience.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Education

Bachelor's/Associate degree in business or finance

Job description

Bank of America is seeking a client-focused associate to engage customers in the lobby, educate them on self-service options, and process cash transactions accurately and efficiently.

You will build relationships, follow bank policies and risk controls, and collaborate with specialists in lending, investments and small business to meet clients' financial needs. Weekend and extended hours may be required; this role emphasizes an in-office culture with flexible role-specific arrangements.