Client Experience & Relationship Banker

Bank of America; High Point (NC); On-site; USD 36,000 - 42,000; Full time

Job summary

Bank of America in High Point, NC seeks a customer-focused banker to engage clients in-branch, educate on self-service banking, and process cash transactions accurately. You will build relationships, understand financial needs, and connect clients to appropriate solutions.

Role requires effective communication, adaptability, and comfort with technology platforms, plus weekend/extended hours as needed.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Collaborates effectively to build relationships.
• Confident in identifying client solutions based on needs.
• Comfortable with self-service banking technology.
• Willing to work weekends or extended hours.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Customer Focus

Problem Solving

Relationship Building

Client Management

Education

High School Diploma

Job description

Bank of America in High Point, NC seeks a customer-focused banker to engage clients in-branch, educate on self-service banking, and process cash transactions accurately. You will build relationships, understand financial needs, and connect clients to appropriate solutions.

Role requires effective communication, adaptability, and comfort with technology platforms, plus weekend/extended hours as needed.