Client Experience & Relationship Banker

Truist; Fort Mill (SC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

Job summary

Truist is seeking a Regular full-time team member in Fort Mill, SC to provide timely client transactions with accuracy, delivering superior service and assisting with outbound calls and IRM activities.

The role requires at least a high school diploma and 2 years of teller or client service experience, plus strong interpersonal and PC skills. Flexible hours, strong benefits, and opportunities to grow in a banking environment are offered.

Qualifications

• High school diploma or equivalent required.
• Two years teller, cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills; ability to engage with clients.

Responsibilities

• Provide a distinctive client experience with courteous conversation and accurate handling of transactions.
• Educate clients on digital self-service solutions (ATMs, Online and Mobile banking).
• Support sales by outbound client outreach and opportunities identification.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Adhere to internal controls and risk management policies; stay updated on policies.

Skills

Customer service

Interpersonal communication

Multitasking

PC proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist is seeking a Regular full-time team member in Fort Mill, SC to provide timely client transactions with accuracy, delivering superior service and assisting with outbound calls and IRM activities.

The role requires at least a high school diploma and 2 years of teller or client service experience, plus strong interpersonal and PC skills. Flexible hours, strong benefits, and opportunities to grow in a banking environment are offered.