Client Experience & Office Operations Lead

Gosnaphop; Peoria (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) match

PTO/Sick time

Roth 401(k)

Job summary

Addison Group is hiring a Client Service Specialist in Peoria, AZ, a direct-hire, in-person role. The position focuses on front-office administration, serving as the primary contact for clients and visitors while supporting daily office operations.

The role requires strong communication, organizational skills, and the ability to manage multiple tasks in a professional services environment. The compensation is hourly at $20.00–$25.00, with benefits including medical, dental, and vision insurance;

Qualifications

• 5+ years of reception/front-office experience in a professional setting.
• Proficiency with Microsoft Office and ability to pass an Office skills assessment.
• Experience in professional or financial services client-facing environments preferred.
• Strong organizational and time-management abilities.
• Excellent verbal and written communication; professional demeanor.
• Ability to work independently and take initiative.

Responsibilities

• Serve as the first point of contact for clients and visitors with a welcoming experience.
• Manage incoming calls and route inquiries to the right teams.
• Assist clients with routine administrative questions and requests.
• Handle mail, deliveries, and packages.
• Maintain office supply inventory and assist with ordering.
• Provide general administrative support including filing, copying, scanning.
• Keep reception and meeting areas neat and client-ready.
• Enter and maintain client and admin data in CRM/database.
• Support overall office operations and occasional events.

Job description

Addison Group is hiring a Client Service Specialist in Peoria, AZ, a direct-hire, in-person role. The position focuses on front-office administration, serving as the primary contact for clients and visitors while supporting daily office operations.

The role requires strong communication, organizational skills, and the ability to manage multiple tasks in a professional services environment. The compensation is hourly at $20.00–$25.00, with benefits including medical, dental, and vision insurance;