Client Experience & Membership Coordinator

sugaringLA of Closter; Closter (NJ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

sugaringLA of Closter is seeking a motivated Front Desk Coordinator to deliver an elevated client experience in our studio. You’ll drive memberships, retail sales and handle bookings while maintaining a warm, inviting environment for guests.

Ideal candidates have 2+ years in customer service, strong communication, and are comfortable with our booking software. Join a team that values growth, training, and dedicated client care.

Qualifications

• 2+ years in customer service (Spa/Salon is preferred).
• Strong verbal communication and listening skills.
• Ability to learn and utilize our booking software and studio procedures.
• Ability to multi-task and stay organized.
• Ability to problem-solve with a Keen attention to detail.
• Initiates self-learning and is comfortable with educating clients on products and services offered.
• Can follow detailed instructions and take feedback to foster growth.

Responsibilities

• Utilizes sugaringLA’s booking software and studio operating procedures.
• Increase membership and skin care sales.
• Greet visitors and provide an excellent client experience.
• Answers phones and schedules appointments.
• Contribute to group operations, such as inventory maintenance.
• Maintain a clean and inviting studio environment.
• Create new clientele through sugaringLA’s referral programs.

Skills

Verbal communication

Customer service

Multi-tasking

Sales skills

Attention to detail

Educating clients

Team player

Tools

Booking software

Job description

sugaringLA of Closter is seeking a motivated Front Desk Coordinator to deliver an elevated client experience in our studio. You’ll drive memberships, retail sales and handle bookings while maintaining a warm, inviting environment for guests.

Ideal candidates have 2+ years in customer service, strong communication, and are comfortable with our booking software. Join a team that values growth, training, and dedicated client care.