Client Experience Lead, Spa Front Desk & Memberships

Sugaringla; Closter (NJ); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Zusammenfassung

sugaringLA is seeking a motivated Front Desk Coordinator to join our studio in New Jersey. You will focus on delivering an elevated client experience, driving membership and retail sales, and maintaining a warm, welcoming environment.

Ideal candidates bring strong communication skills, 2+ years in customer service (spa/salon preferred), and comfort with booking software. Join us to be part of a growth-focused team that values education, warmth, and community.

Qualifikationen

• Strong verbal communication and listening skills
• 2+ years in customer service (Spa/Salon preferred)
• Ability to learn and utilize booking software and studio procedures
• Ability to multi-task and stay organized
• Attention to detail and problem-solving
• Initiates self-learning and educates clients on products/services
• Follows detailed instructions and accepts feedback

Aufgaben

• Uses sugaringLA booking software and studio procedures
• Increases membership and skincare sales
• Greets visitors and provides excellent client experience
• Answers phones and schedules appointments
• Contributes to group operations such as inventory maintenance
• Maintains a clean and inviting studio environment
• Develops new clientele through referral programs

Kenntnisse

Strong verbal communication and active

2+ years in customer service (Spa/Saln

Booking software proficiency

Multi-tasking and organization

Detail-oriented problem solving

Self-learning and customer education

Follow instructions and take feedback

Jobbeschreibung

sugaringLA is seeking a motivated Front Desk Coordinator to join our studio in New Jersey. You will focus on delivering an elevated client experience, driving membership and retail sales, and maintaining a warm, welcoming environment.

Ideal candidates bring strong communication skills, 2+ years in customer service (spa/salon preferred), and comfort with booking software. Join us to be part of a growth-focused team that values education, warmth, and community.