Client Experience Marketing Intern: Data, Feedback & Impact

Plante Moran; Southfield (MI); On-site; USD 20,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Flexible time off

Job summary

Plante Moran is seeking a qualified Intern to join our Client Experience Marketing Team in Michigan. The intern will gain hands-on experience administering client feedback surveys, analyzing data, and supporting communications and onboarding initiatives.

The role requires the completion of three years of study toward a Bachelor’s Degree in Marketing or related field, a minimum GPA of 3.0, and solid MS Office skills.

Qualifications

• Completion of three years of study toward a Bachelor’s Degree in Marketing or related field
• Academic success (a minimum cumulative GPA of 3.0)
• Moderate degree of creativity and latitude is expected
• Strong written and oral communication skills
• Ability to follow instruction and work as a team player
• Experience with MS Office (Word, Power Point, Excel, Outlook)
• Basic understanding of and interest in content marketing and social media

Responsibilities

• Support the administration and execution of firmwide client feedback and survey programs.
• Partner with internal teams and external vendors to coordinate projects and ensure a smooth client feedback process.
• Assist with collecting, organizing, and analyzing client feedback data to help identify trends and opportunities for improvement.
• Help prepare communications, resources, and instructions related to client experience initiatives.
• Support client onboarding and client experience improvement projects across the firm.
• Collaborate with partners, administrators, and other stakeholders to answer questions and support ongoing initiatives.
• Utilize CRM and other technology platforms to maintain data integrity and support reporting needs.
• Contribute to project management activities, including tracking timelines, deliverables, and key milestones.

Skills

MS Office

Team player

Strong written and oral communication

Education

Bachelor’s degree in Marketing (in progress)

Job description

Plante Moran is seeking a qualified Intern to join our Client Experience Marketing Team in Michigan. The intern will gain hands-on experience administering client feedback surveys, analyzing data, and supporting communications and onboarding initiatives.

The role requires the completion of three years of study toward a Bachelor’s Degree in Marketing or related field, a minimum GPA of 3.0, and solid MS Office skills.