Marketing Client Experience Intern: Elevate Surveys & Insights

Usi Insurance; Michigan; On-site; USD 21,000 - 30,000; Full time

Job summary

Plante Moran is seeking a Marketing, Client Experience intern for Summer 2027 in Michigan. You will support client feedback programs, assist with content marketing, and help with digital engagements under guidance.

This role offers hands-on experience in CRM usage, surveys, and cross-functional collaboration, with growth opportunities in a prominent professional services firm. Strong communication and teamwork are valued; eligible students pursuing marketing or related field with at least 3

Qualifications

• Strong written and oral communication skills.
• Ability to follow instruction and work as a team player.
• Moderate degree of creativity and latitude is expected.

Responsibilities

• Support the administration and execution of firmwide client feedback and survey programs.
• Partner with internal teams and external vendors to coordinate projects and ensure a smooth client feedback process.
• Assist with collecting, organizing, and analyzing client feedback data to help identify trends and opportunities for improvement.
• Help prepare communications, resources, and instructions related to client experience initiatives.
• Support client onboarding and client experience improvement projects across the firm.
• Collaborate with partners, administrators, and other stakeholders to answer questions and support ongoing initiatives.
• Utilize CRM and other technology platforms to maintain data integrity and support reporting needs.
• Contribute to project management activities, including tracking timelines, deliverables, and key milestones.

Skills

Written and verbal communication

Team player

Creativity

Education

Bachelor’s degree in Marketing or related field

Tools

MS Office

Job description

Plante Moran is seeking a Marketing, Client Experience intern for Summer 2027 in Michigan. You will support client feedback programs, assist with content marketing, and help with digital engagements under guidance.

This role offers hands-on experience in CRM usage, surveys, and cross-functional collaboration, with growth opportunities in a prominent professional services firm. Strong communication and teamwork are valued; eligible students pursuing marketing or related field with at least 3