Client Experience Lead - Insurance & Risk Solutions

Lockton Companies; Atlanta (GA); Presencial; USD 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Descripción de la vacante

Lockton Companies is seeking an Account Manager to lead client service delivery for property and casualty programs. You will support the Account Executive in marketing, placement, and carrier management while acting as a trusted advisor to clients.

You will analyze coverage needs, handle policy questions, and coordinate renewal activities. Strong communication, negotiation, and Microsoft Office proficiency are essential for success in this role.

Formación

• 3+ years experience in client services for property and casualty.
• Bachelor's degree in business-related field or equivalent experience.
• Intermediate understanding of P&C coverage lines in multiple product lines.
• Knowledge of risk financing strategies and products for clients.

Responsabilidades

• Be the primary contact for client service issues and policy questions.
• Support renewal marketing and carrier management processes.
• Prepare client strategic data: exposures, loss runs, carrier data.
• Coordinate presentations and renewal discussions for the client team.
• Assist in open items meetings and contract guidance for coverage needs.
• Project-manage renewal implementations with carriers and clients.

Conocimientos

Client services

P&C knowledge

Negotiation skills

Presentations

Microsoft Office

Educación

Bachelor's degree

Herramientas

Microsoft Word

Excel

PowerPoint

Descripción del empleo

Lockton Companies is seeking an Account Manager to lead client service delivery for property and casualty programs. You will support the Account Executive in marketing, placement, and carrier management while acting as a trusted advisor to clients.

You will analyze coverage needs, handle policy questions, and coordinate renewal activities. Strong communication, negotiation, and Microsoft Office proficiency are essential for success in this role.