Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Warren (MI); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Access to industry tools and training

Travel-related benefits

Job summary

A travel service company seeks detail-oriented Client Journey Coordinators to support clients in their travel planning process. This fully remote position offers a flexible schedule, allowing you to assist clients with personalized service. Key responsibilities include understanding travel preferences, providing accurate information, and coordinating itineraries. The role suits individuals who enjoy helping others and provides opportunities for professional development along with travel-related perks.

Qualifications

• Enjoy helping clients with travel planning.
• Ability to communicate effectively with clients.
• Comfortable working remotely in a flexible schedule.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Utilize booking and client management systems.

Skills

Detail-oriented

Customer-focused

Communication skills

Organization skills

Tools

Booking systems

Client management systems

Job description

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment