Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Jackson (MS); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Access to industry tools and training

Travel-related benefits

Job summary

A leading travel service company is seeking a Client Journey Coordinator to assist clients in the travel planning process. This fully remote position emphasizes exceptional customer service, communication, and coordination skills. You'll guide clients through their travel preferences, provide tailored recommendations, and support them during their travels. This role offers a flexible schedule and access to various industry tools, aiming to create memorable travel experiences for customers.

Qualifications

• Enjoy helping others and providing personalized service.
• Excellent communication skills with customers.
• Willingness to learn and adapt to new tools.

Responsibilities

• Communicate with clients to understand travel preferences.
• Provide accurate destination information and recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel.
• Maintain timely and professional communication.

Skills

Detail-oriented

Customer-focused

Strong communication skills

Ability to work remotely

Tools

Booking and client management systems

Job description

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment