Client Experience & Intake Coordinator

The-Buckeye-Ranch; Columbus (OH); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Daily pay

Life insurance

Short-term disability

401K

Student loan forgiveness

Employee assistance program

Tuition assistance

Referral program

Job summary

The Buckeye Ranch in Columbus, OH is seeking an Engagement Coordinator on a full-time basis. The role ensures a seamless, compassionate client experience and supports access to behavioral health services across the Bonner Academy team, serving as a central resource for families, referrers, and staff.

Responsibilities include managing electronic client records, collecting financial/insurance information, and supporting outreach and marketing efforts while upholding high standards of service and

Qualifications

• High school diploma or GED required.
• Two years of administrative experience.
• Proficient in Microsoft Office and EHR systems.

Responsibilities

• Drive a seamless and compassionate client experience while supporting access to behavioral health services.
• Serve as a central resource for families, referral sources, and staff with timely communication.
• Manage electronic client records and document from initial contact through discharge.
• Gather and maintain financial and insurance information; support outreach/marketing initiatives.

Skills

Administrative skills

Customer service

Communication

Education

High school diploma/GED

Tools

Microsoft Office

EHR systems

Driver's license

Job description

The Buckeye Ranch in Columbus, OH is seeking an Engagement Coordinator on a full-time basis. The role ensures a seamless, compassionate client experience and supports access to behavioral health services across the Bonner Academy team, serving as a central resource for families, referrers, and staff.

Responsibilities include managing electronic client records, collecting financial/insurance information, and supporting outreach and marketing efforts while upholding high standards of service and