Client Experience & Growth Specialist

Lennox; Fort Lauderdale (FL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical, dental, and vision insurance

401(k) retirement plan

Short-term disability insurance

Paid time off

Paid birthing and bonding leave

Life and long-term disability insurance

Job summary

Lennox in Fort Lauderdale is looking for a customer-focused individual to join their team. Responsibilities include developing client relationships, handling requests, and ensuring customer satisfaction. Candidates should have strong communication skills and be proficient in Microsoft Office.

The role offers a competitive salary range of $65,000 - $75,000 annually, along with a comprehensive benefits package that includes medical, dental, and vision insurance, retirement plans, and generous paid time off.

Qualifications

• Minimum 2 years related experience.
• Ability to stay organized and focus on details.
• Strong customer support skills.

Responsibilities

• Develops and maintains relationships with clients.
• Handles incoming customer requests.
• Monitors open orders for completeness.
• Ensures proper pricing and proposals.
• Troubleshoots customer problems.

Skills

Excellent written and verbal communication skills

Understanding of technical terminology

Strong knowledge of Microsoft Office products

Ability to work in a fast-paced environment

Ability to handle multiple tasks

Ability to make recommendations

General knowledge of the organization

Ability to navigate computerized data entry systems

Ability to build relationships

Education

Associates degree or equivalent

Bachelor’s degree strongly preferred

Job description

Lennox in Fort Lauderdale is looking for a customer-focused individual to join their team. Responsibilities include developing client relationships, handling requests, and ensuring customer satisfaction. Candidates should have strong communication skills and be proficient in Microsoft Office.

The role offers a competitive salary range of $65,000 - $75,000 annually, along with a comprehensive benefits package that includes medical, dental, and vision insurance, retirement plans, and generous paid time off.