Client Experience & Front Desk Specialist

Meridian Behavioral Healthcare, Inc.; Gainesville (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Meridian Behavioral Healthcare, Inc. is seeking a Customer Service Specialist to be the first point of contact for clients, greeting them in person or by phone and guiding them to the appropriate services.

You will support daily operations with scheduling, clerical tasks, and billing deposits, while contributing to a compassionate, mission-driven team. Bilingual skills are a plus; a requirement is an Associate’s degree or a High School Diploma with 2+ years of office/clerical experience, and the

Qualifications

• Associate’s degree preferred with clerical/reception or billing experience.
• High School Diploma/GED with 2+ years of office/clerical experience.
• Bilingual skills a plus; ability to type 27 WPM and pass required assessments.

Responsibilities

• Greet and assist clients, answering questions and directing them to appropriate services
• Provide administrative support including scheduling, correspondence, filing, and office coordination
• Collect co-payments, manage deposits, and maintain related financial records
• Support departmental operations and contribute to overall program success

Skills

Typing 27 WPM

Bilingual

Education

Associate’s degree

High School Diploma/GED

Job description

Meridian Behavioral Healthcare, Inc. is seeking a Customer Service Specialist to be the first point of contact for clients, greeting them in person or by phone and guiding them to the appropriate services.

You will support daily operations with scheduling, clerical tasks, and billing deposits, while contributing to a compassionate, mission-driven team. Bilingual skills are a plus; a requirement is an Associate’s degree or a High School Diploma with 2+ years of office/clerical experience, and the