Customer Service & Front Desk Specialist - Growth & PTO

Meridian Behavioral Healthcare, Inc.; Gainesville (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Generous PTO + holidays

Health, dental, vision & wellness"

403(b) with company match

Tuition reimbursement & career growth

Job summary

Meridian Behavioral Healthcare, Inc. is seeking a Customer Service Specialist in Gainesville, FL. You will be the first point of contact for clients, providing a welcoming, supportive experience in person and by phone, while ensuring smooth daily operations and connecting individuals to the care they need.

The role involves greeting clients, handling scheduling, payments, and office coordination, and supporting program success. Related healthcare experience and strong communication are valued.

Qualifications

• Associate's degree preferred with clerical/reception or billing experience.
• High School Diploma/GED with 2+ years of office/clerical experience (healthcare preferred).
• Bilingual skills a plus.
• Typing speed of 27 WPM and ability to pass assessments.

Responsibilities

• Greet and assist clients, answering questions and directing them to appropriate services.
• Provide administrative support including scheduling, correspondence, filing, and office coordination.
• Collect co-payments, manage deposits, and maintain related financial records.
• Support departmental operations and contribute to overall program success.

Skills

Bilingual

Typing 27 WPM

Education

Associate's degree (preferred)

High School Diploma/GED

Job description

Meridian Behavioral Healthcare, Inc. is seeking a Customer Service Specialist in Gainesville, FL. You will be the first point of contact for clients, providing a welcoming, supportive experience in person and by phone, while ensuring smooth daily operations and connecting individuals to the care they need.

The role involves greeting clients, handling scheduling, payments, and office coordination, and supporting program success. Related healthcare experience and strong communication are valued.