Client Experience & Events Coordinator

Jobtailor; North Charleston (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Jobtailor in Charleston, SC seeks a hospitality and operations professional to deliver exceptional client experiences at client sites and coordinate events.

You will manage engagement activities, support move management, maintain SLA-compliant service delivery, and partner with vendors.

Strong interpersonal skills, multitasking, and MS Office proficiency required; US work authorization without sponsorship.

Qualifications

• Minimum 2 years in hospitality, facility/property management, operations or related knowledge.
• Exceptional customer service and professionalism with hospitality focus.
• Ability to manage multiple priorities and deliver results in fast-paced environments.
• Collaborative with strong interpersonal and internal/external service.
• Independent work with prioritization and time management.
• Ability to work with diverse teams and be accountable.

Responsibilities

• Deliver exceptional client experience through enhanced engagement and proactive communication.
• Implement the experience program at the client site.
• Provide a hospitality-focused workplace environment.
• Support client event coordination and move management activities.
• Serve as the initial point of contact for client event coordination requests.
• Execute services in line with SLAs and standard processes.
• Organize engagement events within the assigned client location.
• Conduct routine walkthroughs of soft services delivery.
• Support data collection, analysis, and reporting for move management.
• Aim to achieve and exceed performance, team, and client goals.

Skills

Hospitality

Customer Service

Operations

Time Management

Interpersonal Skills

Communication

Tools

Microsoft Office

Job description

Jobtailor in Charleston, SC seeks a hospitality and operations professional to deliver exceptional client experiences at client sites and coordinate events.

You will manage engagement activities, support move management, maintain SLA-compliant service delivery, and partner with vendors.

Strong interpersonal skills, multitasking, and MS Office proficiency required; US work authorization without sponsorship.