Client Experience Coordinator - Senior Care

Right at Home Hilton Head/Savannah; Drexel Gardens (IN); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

Right at Home Hilton Head/Savannah is seeking a caregiver liaison to lead client introductions to caregivers and confirm schedules. You’ll participate in client assessments and build strong relationships with families and caregivers through regular check-ins.

You will answer inquiries and help convert them into new clients while conducting QA visits. The role supports onboarding of new caregivers and requires strong communication, reliable transportation, and willingness to work some evenings

Qualifications

• High school diploma or equivalent.
• 2–4 years of related experience (home care or senior care preferred).
• Strong communication and customer service skills.
• Valid driver’s license and reliable transportation.
• Comfortable working some evenings and weekends.

Responsabilités

• Lead meet-and-greets that introduce clients to their caregivers.
• Confirm caregiver schedules and follow up to make sure shifts are covered.
• Take part in client assessments alongside our team.
• Build strong relationships with clients, families, and caregivers through regular check-ins.
• Answer inquiries and help convert them into new clients.
• Conduct quality assurance visits.
• Support onboarding of new caregivers.

Connaissances

Communication skills

Customer service

Experience 2-4 yrs

Driver's license

Evenings & weekends

Formation

High school diploma or equivalent

Description du poste

Right at Home Hilton Head/Savannah is seeking a caregiver liaison to lead client introductions to caregivers and confirm schedules. You’ll participate in client assessments and build strong relationships with families and caregivers through regular check-ins.

You will answer inquiries and help convert them into new clients while conducting QA visits. The role supports onboarding of new caregivers and requires strong communication, reliable transportation, and willingness to work some evenings