Client Experience Coordinator - Real Estate Closings

Goodwin Recruiting; Woodstock (GA); On-site; USD 40,000 - 56,000; Full time

Job summary

Goodwin Recruiting seeks an Office & Client Experience Coordinator to support a busy residential real estate closing office. You will serve as the frontline contact, coordinate daily operations, and help ensure a smooth closing process for clients, lenders, and attorneys.

The role emphasizes delivering concierge-level client experiences, building relationships with Realtors and partners, and maintaining a professional, organized office during high-volume periods.

Qualifications

• Customer-facing administrative experience.
• Strong interpersonal and communication skills.
• Experience in professional services or real estate is a plus.
• Excellent verbal and written communication skills.
• Proactive, detail-oriented, and organized.

Responsibilities

• Be the welcoming first point of contact for clients and partners.
• Coordinate daily office activities to maintain a polished, client-ready environment.
• Manage client communications, appointments, and closing logistics.
• Support closing preparation with attorneys and paralegals.
• Assemble closing packages and maintain organized files.
• Coordinate signatures and document delivery for closings.
• Assist with special projects and high-volume periods.
• Support marketing and community outreach as needed.

Skills

Customer service

Relationship-building

Organization

Communication

Time management

Attention to detail

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Goodwin Recruiting seeks an Office & Client Experience Coordinator to support a busy residential real estate closing office. You will serve as the frontline contact, coordinate daily operations, and help ensure a smooth closing process for clients, lenders, and attorneys.

The role emphasizes delivering concierge-level client experiences, building relationships with Realtors and partners, and maintaining a professional, organized office during high-volume periods.