Client Experience Banking Advisor

Bank of America Corporation; Castle Rock (CO); Presencial; USD 34.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive benefits

Paid time off

Flexible work arrangements

Descripción de la vacante

Bank of America is hiring for a Financial Center role in Castle Rock, CO. You will engage clients in the lobby, educate them on self-service options, and process cash transactions while guiding them toward solutions that meet their financial goals.

The position requires strong communication, relationship-building, and the ability to work weekends or extended hours as needed. You’ll collaborate with experts in lending, investments, and small business to grow client relationships.

Formación

• Self-motivated and results-driven with a client-first approach.
• Able to build relationships and communicate clearly with clients.
• Willing to work weekends and extended hours as needed.
• Able to learn and adapt to new banking technologies.

Responsabilidades

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the best interest of clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Conocimientos

Customer focus

Sales experience

Cash handling

Strong communication

Team collaboration

Adaptability

Educación

Bachelor's Degree or business-related Associate’s Degree

High School Diploma / GED

Descripción del empleo

Bank of America is hiring for a Financial Center role in Castle Rock, CO. You will engage clients in the lobby, educate them on self-service options, and process cash transactions while guiding them toward solutions that meet their financial goals.

The position requires strong communication, relationship-building, and the ability to work weekends or extended hours as needed. You’ll collaborate with experts in lending, investments, and small business to grow client relationships.