Client Experience Banker

Fashion Studio Magazine; Thornton (CO); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America is hiring for a client-focused position in Colorado. The role involves engaging clients in the lobby, educating them on self-service options (ATM, online, mobile), and accurately processing cash transactions.

You will build relationships to meet financial needs and guide clients to suitable solutions while adhering to laws and bank policies. The role requires flexibility to work weekends or extended hours and may relocate within commuting distance.

Qualifications

• Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance
• Six months of cash handling experience
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
• High School Diploma / GED / Secondary School or equivalent

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Job description

Bank of America is hiring for a client-focused position in Colorado. The role involves engaging clients in the lobby, educating them on self-service options (ATM, online, mobile), and accurately processing cash transactions.

You will build relationships to meet financial needs and guide clients to suitable solutions while adhering to laws and bank policies. The role requires flexibility to work weekends or extended hours and may relocate within commuting distance.