Relationship Banking Advisor

Bank of America Corporation; Arvada (CO); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Wellness programs

Job summary

Bank of America Corporation is seeking a Customer Service Associate to engage clients in the lobby, educate on self-service banking options, and process cash transactions with accuracy. The role emphasizes understanding client needs and connecting them with appropriate solutions.

The position requires strong communication, a proactive attitude, and the ability to work flexible hours, including weekends, within multiple Colorado locations. Training provided.

Qualifications

• Enthusiastic, self-starter with strong work ethic and results focus.
• Willing to work weekends/extended hours as needed.
• Comfortable learning new information and technology platforms.
• Able to educate clients on simple banking transactions via self-service channels.
• Comply with laws and regulations and follow established processes.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service transactions.
• Accurately and efficiently handles cash transactions for clients.
• Builds relationships to meet clients' financial needs and connect to solutions.
• Drives the client experience and manages cash and center flow.
• Partners with specialists in small business, lending, and investments.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development Pipeline Manag

Prospecting

Referral Identification Referral Mgt

Education

High School Diploma / GED

Job description

Bank of America Corporation is seeking a Customer Service Associate to engage clients in the lobby, educate on self-service banking options, and process cash transactions with accuracy. The role emphasizes understanding client needs and connecting them with appropriate solutions.

The position requires strong communication, a proactive attitude, and the ability to work flexible hours, including weekends, within multiple Colorado locations. Training provided.