Client Experience Banker & Tech Solutions Advisor

JPMorgan Chase; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

On-site wellness centers

Tuition reimbursement

Financial coaching

Job summary

JPMorgan Chase's Chase branch in New York is seeking an Associate Banker to deliver welcoming, customer-centric service and help clients achieve their financial goals.

You will greet clients, process transactions, open new accounts, and educate customers on digital tools like the Chase Mobile App and Chase.com, while staying compliant with policies and building trusted relationships with experts across the team.

Qualifications

• Client-first mindset with friendly, attentive service.
• Ability to build trusted relationships and explain products.
• Strong communication to understand and help clients.
• Demonstrated problem solving with attention to detail.
• Team player delivering seamless service with care.
• Ability to quickly learn products, services and procedures.
• Experience in client service or related field.
• High school diploma or GED required.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch and managing lobby flow.
• Exceed client expectations by assisting with transactions and opening new accounts while complying with policies.
• Educate clients on digital tools such as Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and introducing clients to our experts to help achieve goals.
• Perform branch operations including cash handling in accordance with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase's Chase branch in New York is seeking an Associate Banker to deliver welcoming, customer-centric service and help clients achieve their financial goals.

You will greet clients, process transactions, open new accounts, and educate customers on digital tools like the Chase Mobile App and Chase.com, while staying compliant with policies and building trusted relationships with experts across the team.