Relationship Banker - Build Client Relationships & Solutions

Bank of America; Florissant (MO); On-site; USD 40,000 - 48,000; Full time

Job summary

Bank of America in Missouri is hiring for a customer-focused role within our financial centers. You will engage clients in the lobby, educate them on self-service options, and process transactions accurately and efficiently.

The position requires strong relationship-building, sales awareness, and the ability to work weekends or extended hours as needed. Prior cash handling and customer service experience are valued, with opportunities for career growth within a large, inclusive bank.

Qualifications

• Enthusiastic, highly motivated self-starter focused on client results.
• Collaborates to build relationships and deliver client-focused solutions.
• Able to educate clients on self-service banking and digital channels.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows processes to do what is right for clients and the bank
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in Missouri is hiring for a customer-focused role within our financial centers. You will engage clients in the lobby, educate them on self-service options, and process transactions accurately and efficiently.

The position requires strong relationship-building, sales awareness, and the ability to work weekends or extended hours as needed. Prior cash handling and customer service experience are valued, with opportunities for career growth within a large, inclusive bank.