Client Relationship Banker & Self-Service Expert

Bank of America Corporation; Renton (WA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America Corporation is seeking a customer-focused associate to engage clients in the lobby, educate on self-service options, and process cash transactions. The role builds relationships, supports financial goals, and connects clients to banking solutions.

Strong communication, sales awareness, and adherence to regulations are essential. Responsibilities include managing center traffic, scheduling, and outbound calls, while delivering a positive client experience and cash handling duties.

Qualifications

• Minimum education: High School Diploma or equivalent.
• Shift: 1st shift (United States of America).
• Hours per week: 40.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America Corporation is seeking a customer-focused associate to engage clients in the lobby, educate on self-service options, and process cash transactions. The role builds relationships, supports financial goals, and connects clients to banking solutions.

Strong communication, sales awareness, and adherence to regulations are essential. Responsibilities include managing center traffic, scheduling, and outbound calls, while delivering a positive client experience and cash handling duties.