Client Experience Banker: Relationship Builder & Tech Help

JPMorgan Chase & Co.; Charleston (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in Charleston invites an Associate Banker to deliver welcoming, customer-focused service and to help clients achieve financial goals. You will greet clients, open accounts, and guide them through digital tools while collaborating with the branch team to provide seamless, trustworthy service.

You will also assist with routine banking tasks, learn products quickly, and uphold regulatory requirements, contributing to a positive client experience at the branch.

Qualifications

• Experience delivering attentive and friendly service to clients.
• Ability to build trusted relationships and communicate clearly.
• Comfort with learning products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and perform account servicing while following policies and regulations.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships with clients and work with branch teammates to meet goals.
• Support branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Attention to detail

Education

High school diploma/GED

Job description

JPMorgan Chase & Co. in Charleston invites an Associate Banker to deliver welcoming, customer-focused service and to help clients achieve financial goals. You will greet clients, open accounts, and guide them through digital tools while collaborating with the branch team to provide seamless, trustworthy service.

You will also assist with routine banking tasks, learn products quickly, and uphold regulatory requirements, contributing to a positive client experience at the branch.