Client Experience Banker I — Growth & Service Focus

TD Bank Group; Harmonville (PA); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank Group in Plymouth Meeting, Pennsylvania, is hiring for a front-line Client Service role. The person will greet clients, handle in-branch and phone inquiries, and perform everyday banking transactions with accuracy and empathy.

You’ll educate customers on products, guide self-serve options, and refer to specialists as needed to meet financial goals. The role emphasizes relationship-driven service, risk awareness, and compliance with company policies.

Qualifications

• High school diploma or GED required.
• At least 1 year of client-facing experience.
• Teller or cash-handling experience preferred.
• Notary license preferred.

Responsibilities

• Act as first point of contact for clients, guiding traffic and delivering a high-touch experience.
• Perform everyday banking transactions accurately and efficiently.
• Educate clients on banking products and digital capabilities to enhance convenience.
• Refer clients to partners and maintain knowledge of TD products with risk awareness.
• Ensure compliance with policies, AML requirements, and documentation standards.

Skills

Excellent communication

Strong organization

Problem solving

Able to work evenings/weekends

Education

High school diploma or GED

1 year client-facing experience

Teller or cash-handling experience

Notary license preferred

Job description

TD Bank Group in Plymouth Meeting, Pennsylvania, is hiring for a front-line Client Service role. The person will greet clients, handle in-branch and phone inquiries, and perform everyday banking transactions with accuracy and empathy.

You’ll educate customers on products, guide self-serve options, and refer to specialists as needed to meet financial goals. The role emphasizes relationship-driven service, risk awareness, and compliance with company policies.