Client Experience Banker I

Flagstar; Victorville, Hesperia (CA, CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Job summary

Flagstar is seeking a Branch Banking Client Consultant I in Victorville, CA. You will deliver front-line client service, perform teller transactions, and educate clients on financial solutions to help them reach their goals.

The role emphasizes accurate operations, risk awareness, and collaboration with branch teammates. You will balance client engagement with transactional accuracy, support branch growth, and comply with bank policies.

Qualifications

• Education level required: High School / GED / Foreign Equivalent.
• Minimum experience: Less than 2 years of customer service and sales experience.
• Experience in Financial Services Industry is preferred.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets and introduce clients to the right team member(s) for cross-sell opportunities.
• Client Experience: Provide positive client experience by resolving questions and complaints promptly and educating clients about available solutions.
• Risk Management: Execute daily financial transactions accurately and adhere to bank policies and regulatory requirements.

Skills

Customer service

Sales

Education

High School / GED

Job description

Flagstar is seeking a Branch Banking Client Consultant I in Victorville, CA. You will deliver front-line client service, perform teller transactions, and educate clients on financial solutions to help them reach their goals.

The role emphasizes accurate operations, risk awareness, and collaboration with branch teammates. You will balance client engagement with transactional accuracy, support branch growth, and comply with bank policies.