Client Banking Consultant I: Frontline Service & Growth

Flagstar Bank; Phoenix (AZ); On-site; USD 48,712,000 - 64,615,000; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I in Phoenix. You will deliver front-line client service, assist with teller transactions, and contribute to client education and sales activities to support branch growth.

You will balance risk management with delivering accurate financial services, while collaborating with teammates to maintain compliance and high-quality client experiences.

Qualifications

• Education level: High School / GED / Foreign Equivalent.
• Minimum experience: Less than 2 years in customer service and sales.
• Experience in Financial Services Industry preferred.

Responsibilities

• Sales Performance: Support growth targets and client introductions to drive sales initiatives.
• Client Experience: Resolve inquiries and complaints, provide education, and engage clients.
• Risk Management: Process daily financial transactions accurately while adhering to policies and regulations.

Skills

Client service

Sales

Teller operations

Regulatory knowledge

Education

High School diploma / GED

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I in Phoenix. You will deliver front-line client service, assist with teller transactions, and contribute to client education and sales activities to support branch growth.

You will balance risk management with delivering accurate financial services, while collaborating with teammates to maintain compliance and high-quality client experiences.