Client Experience Banker: Hospitality + Tech Solutions

Aumni; Las Vegas (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to represent the brand with hospitality, offering banking solutions and technology-driven service. You will build trusted client relationships, educate customers on accounts and digital tools, and support branch operations to drive exceptional experiences.

Ideal candidates will excel at listening, communicating clearly, and collaborating with teammates to meet client financial goals while adhering to regulatory requirements.

Qualifications

• Experience in delivering attentive and friendly service to clients.
• Ability to build trusted relationships and understand client needs.
• Strong communication skills to explain solutions clearly and politely.
• Proven ability to resolve issues quickly with attention to detail.
• Willingness to collaborate with team to provide seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and self-service options (mobile app, website, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge.
• Assist with branch operations and cash handling in compliance with procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent the brand with hospitality, offering banking solutions and technology-driven service. You will build trusted client relationships, educate customers on accounts and digital tools, and support branch operations to drive exceptional experiences.

Ideal candidates will excel at listening, communicating clearly, and collaborating with teammates to meet client financial goals while adhering to regulatory requirements.