Client Experience Banker: Digital Solutions & Outreach

Truist; Sterling (VA); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability insurance

401k plan

Vacation days

Sick days

Paid holidays

Job summary

Truist Financial Corporation in Sterling, VA is hiring a Part-time Universal Banker. You will handle transactions, advise on digital banking options, and support sales through outbound outreach. The role requires strong client service and interpersonal skills, with flexibility to work weekends and travel as needed.

The position offers hourly pay between $22 and $26, with regular benefits for eligible teammates and a commitment to compliance and risk management.

Qualifications

• High school diploma or equivalent required.
• Two years teller/cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to use PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications such as Microsoft Office.
• Willingness to travel for temporary staffing or locale changes.
• Ability to work weekends and/or extended hours with occasional travel/overnights.

Responsibilities

• Provide a distinctive client experience by engaging clients with courteous conversation and handling transactions.
• Educate clients on digital self-service solutions like ATMs and Online/Mobile banking.
• Support sales via outbound calls and identify client needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Participate in the Retail Community Bank Leadership routines and training.
• Adhere to internal controls and risk management policies.

Skills

Interpersonal skills

Communication skills

Multi-tasking

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation in Sterling, VA is hiring a Part-time Universal Banker. You will handle transactions, advise on digital banking options, and support sales through outbound outreach. The role requires strong client service and interpersonal skills, with flexibility to work weekends and travel as needed.

The position offers hourly pay between $22 and $26, with regular benefits for eligible teammates and a commitment to compliance and risk management.