Client Relationship Banker

Bank of America; New York (NY); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Bank of America is hiring to educate and assist clients in the lobby with self-service resources such as mobile, online banking, or ATM. You will accurately process cash transactions and engage clients in meaningful conversations to align solutions with financial goals.

Ideal candidates demonstrate a strong work ethic, customer focus, and the ability to learn new banking technology while adhering to policies and regulations.

Qualifications

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
• Collaborates effectively to get things done, building and nurturing strong relationships
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
• Is confident in identifying solutions for new and existing clients based on their needs
• Communicates effectively and confidently and is comfortable engaging all clients
• Has the ability to learn and adapt to new information and technology platforms
• Applies strong critical thinking and problem-solving skills to meet clients' needs
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Efficiently manages time and capacity

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• D drives the client experience and manages cash responsibilities

Skills

Relationship Building

Client Management

Client Experience

Oral Communications

Problem Solving

Adaptability

Business Acumen

Education

High School Diploma

Bachelor's Degree or business-related Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is hiring to educate and assist clients in the lobby with self-service resources such as mobile, online banking, or ATM. You will accurately process cash transactions and engage clients in meaningful conversations to align solutions with financial goals.

Ideal candidates demonstrate a strong work ethic, customer focus, and the ability to learn new banking technology while adhering to policies and regulations.