Client Experience & Relationship Banker

National Black MBA Association; Seekonk (MA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Benefits

Paid time off

Predictable pay

Job summary

Bank of America is hiring for a client-focused banking role in the United States. The position involves engaging clients in the lobby, educating them on self-service resources, and processing transactions accurately.

You will build relationships, develop financial knowledge, and connect clients to suitable solutions while collaborating with specialists across small business, lending, and investments. Ideal candidates are self-starters with strong work ethics, excellent communication, and the

Qualifications

• Enthusiastic self-starter with a strong work ethic focused on results.
• Proven ability to build relationships and meet client needs.
• Excellent communication and interpersonal skills.
• Able to identify solutions for new and existing clients.
• Comfortable working with self-service banking platforms.
• Knowledge of cash handling and security procedures.
• Willing to work weekends/extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Customer focus

Communication

Sales oriented

Self-starter

Time management

Adaptability

Relationship building

Education

High School Diploma or GED

Bachelor's Degree or business-related degree

Job description

Bank of America is hiring for a client-focused banking role in the United States. The position involves engaging clients in the lobby, educating them on self-service resources, and processing transactions accurately.

You will build relationships, develop financial knowledge, and connect clients to suitable solutions while collaborating with specialists across small business, lending, and investments. Ideal candidates are self-starters with strong work ethics, excellent communication, and the