Client Experience Banker

Bank of America Corporation; Schaumburg (IL); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America in Illinois is seeking a Client Service Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions efficiently. You will build relationships and connect clients to solutions that meet their financial goals.

The role requires strong communication, the ability to adapt to new technology, and a willingness to work weekends or extended hours as needed. A focus on compliant, client‑centered service is essential.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates to build relationships and get things done.
• Excellent written and verbal communication; comfortable engaging all clients.

Responsibilities

• Executes bank risk culture and aims for operational excellence.
• Builds client relationships to meet financial needs.
• Follows processes and guidelines to act in clients' and bank's best interest.

Skills

Adaptability

Customer Focus

Problem Solving

Relationship Building

Communication

Education

High School Diploma / GED

Job description

Bank of America in Illinois is seeking a Client Service Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions efficiently. You will build relationships and connect clients to solutions that meet their financial goals.

The role requires strong communication, the ability to adapt to new technology, and a willingness to work weekends or extended hours as needed. A focus on compliant, client‑centered service is essential.