Client Experience Banker

Bank of America Corporation; Paoli (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation is hiring to engage clients in the lobby, educate them on self‑service banking, and accurately process cash transactions. You will build relationships, assess financial needs, and connect clients with suitable solutions while following all regulations.

The role emphasizes delivering a strong client experience, managing center traffic, and collaborating with bank specialists to support customers’ financial goals in a fast paced branch environment.

Qualifications

• Requires a proactive, customer‑driven approach and strong communication.
• Ability to learn processes, comply with regulations, and adapt to new tech.
• Experience or interest in financial services and client advisory roles.

Responsibilities

• Engage clients in the lobby and educate them on self‑service options.
• Process cash transactions accurately and efficiently for clients.
• Build relationships to identify financial needs and connect to solutions.
• Maintain compliance with laws, regulations and bank policies.
• Manage center traffic, appointments, and outbound client contact.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development Pipeline

Prospecting

Referral Identification

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America Corporation is hiring to engage clients in the lobby, educate them on self‑service banking, and accurately process cash transactions. You will build relationships, assess financial needs, and connect clients with suitable solutions while following all regulations.

The role emphasizes delivering a strong client experience, managing center traffic, and collaborating with bank specialists to support customers’ financial goals in a fast paced branch environment.