Client Experience Banker

Bank of America Corporation; Newburyport (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off

Job summary

Bank of America Corporation in Massachusetts is seeking a client-focused team member to engage lobby clients, educate on self-service tools, and process cash transactions accurately while building relationships that meet financial goals.

You will need strong communication, reliability, and the willingness to work weekends or extended hours at a local financial center within a reasonable distance. Comprehensive benefits and competitive pay accompany this role.

Qualifications

• Experience in financial services and knowledge of financial products is a plus.
• Sales experience in a salary plus incentive environment with individual goals is preferred.
• Cash handling experience is beneficial.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently for clients as needed.
• Develop deep conversations to understand clients' financial goals and connect to solutions.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree or business-related degree

Job description

Bank of America Corporation in Massachusetts is seeking a client-focused team member to engage lobby clients, educate on self-service tools, and process cash transactions accurately while building relationships that meet financial goals.

You will need strong communication, reliability, and the willingness to work weekends or extended hours at a local financial center within a reasonable distance. Comprehensive benefits and competitive pay accompany this role.